My888 Terms and Conditions — Conditions
Use of Official Platform

In these Terms and Conditions, the following words and phrases carry the meanings stated below unless the context requires otherwise:

• "Platform" — refers to the my888 website accessible at my888.bid and its associated official mobile app.
• "Member" or "User" — refers to any individual who has registered a valid account on the my888 platform.
• "Company" — refers to the owner and operator of the my888 platform.
• "Service" — encompasses all games, functions, features, and facilities provided through the my888 platform including slots, sports betting, live casino, and table games.
• "Account Balance" — refers to the total funds in a member's account at any given time, including cash and eligible bonus credits.
• "Bonus" — refers to free credits, bonus cash, free spins, or other benefits granted to members subject to the promotional terms specified.
• "KYC" (Know Your Customer) — refers to the identity verification process required before a withdrawal can be processed or when requested by my888.

By accessing, browsing, or using the my888 platform in any way — including registering an account, making a deposit, or playing any game — you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

If you disagree with any part of these Terms and Conditions, you are required to stop using the my888 platform and close your account immediately. Continued use after changes to the Terms and Conditions are announced will be considered acceptance of those changes.

To register and use the my888 platform, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

• Be at least 18 years old on the date of registration.
• Residing in a region where use of the my888 platform is lawful under local legislation.
• Not currently listed on any self-exclusion register from any gambling platform.
• Have full legal capacity to enter into a binding agreement.
• Register using personal information that is true, accurate, and up to date.

During registration, you are required to provide your full name, a valid email address, an active Malaysian mobile number, and a secure password. All information provided must be your own — use of another person's identity is strictly prohibited.

Each user is only permitted to hold one (1) active account at any one time. Holding multiple accounts with the intent of gaining an unfair advantage on promotions or bonuses constitutes a serious violation of these Terms and Conditions.

You are solely responsible for:

• Keep your password and account login details confidential.
• Ensure that no other party uses your account without your authorization.
• Report to my888 immediately if you suspect any unauthorized access to your account.
• Update your personal information whenever changes occur, especially your phone number and email address.

My888 shall not be held liable for any loss resulting from your negligence in safeguarding your own account credentials. Nevertheless, our security team continuously monitors suspicious activity and will take the necessary preventive action.

My888 supports a variety of local Malaysian payment methods including FPX, DuitNow, Touch 'n Go eWallet, and bank transfer. All deposits are processed within less than 3 minutes after payment confirmation is received.

Deposit conditions:

• The minimum deposit is RM 20 per transaction.
• All deposits must be made using a payment method registered under the same account holder's name.
• Third-party deposits — that is, deposits not made by the account holder themselves — are strictly prohibited.
• My888 reserves the right to return deposits that cannot be matched to any valid account.

Withdrawal conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Your first withdrawal requires completion of the full KYC process, including verification of your MyKad number.
• Withdrawals are processed on the same business day if the request is received before 10 PM.
• The withdrawal method must match the last deposit method used.

All bonuses, promotions, and special offers available on the my888 platform are subject to specific terms and conditions stated in each respective offer. The general terms applicable to all bonuses are as follows:

• Each bonus has a wagering requirement that must be fulfilled before a withdrawal can be made.
• The welcome bonus may only be claimed once per new member — one account, one device, one IP address, one phone number, and one payment method.
• My888 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonuses cannot be directly converted to cash without meeting the specified wagering requirements.
• If bonus abuse is detected, my888 reserves the right to cancel the bonus and all associated winnings.

All games available on the my888 platform — including slots, Live Casino, Sports Betting, and table games — operate according to their respective rules as set by the game providers. Members are required to understand the rules of each game before playing.

My888 uses a Random Number Generator (RNG) system certified by independent auditing bodies to ensure that all game outcomes are random and fair. The Return to Player (RTP) percentage for each game is clearly stated in the respective game information.

• Settled game results are final and cannot be disputed unless there is clear evidence of a technical failure on the part of my888.
• In the event of a technical disruption during gameplay, my888 will restore the game to the last valid state based on server records.
• Bets placed during a known system disruption will not be considered valid.
• My888 reserves the right to void any bets placed based on incorrect information or system errors.

The following activities are strictly prohibited on the my888 platform and may result in account closure and legal action:

• Fraud & Forgery — Includes the use of forged documents, false identity information, or unauthorised payment methods.
• Money Laundering — Using the my888 platform as a medium to transfer or conceal the origins of illicit funds.
• Collusion — Colluding with other players in multiplayer games to gain an unfair advantage.
• Bot & Automation Software Usage — Using any software, scripts, or automation tools to play games or manipulate the system.
• Bug Exploitation — Exploiting any technical errors or system bugs for personal gain.
• System Disruption — Any attempt to hack, disrupt, or damage the my888 platform infrastructure.

My888 reserves the right, at our sole discretion, to suspend or close any member account under the following circumstances:

• Breach of any provision in these Terms and Conditions.
• Failure to complete the KYC process within the specified timeframe.
• Suspected activity involving fraud, money laundering, or collusion.
• Use of multiple accounts by the same individual.
• Self-exclusion requests filed by the member themselves.
• Instructions from relevant authorities or regulatory bodies.

If your account is closed for a valid reason (not due to a breach), any cash balance in your account will be returned to you via the original payment method within 5–10 business days. However, if the closure is due to a breach, my888 reserves the right to withhold the account balance.

Members may also choose to close their own account at any time by contacting the my888 customer support team via live chat or our official email.

My888 shall not be held liable for any loss or damage arising from the following circumstances:

• Service interruptions caused by factors beyond our control, such as internet outages, power failures, or natural disasters.
• Losses arising from a member's own negligence in safeguarding their account credentials.
• Valid game results even when unfavourable to the member.
• Failure by third parties such as payment providers or game providers.

Under no circumstances shall my888's total maximum liability to any member exceed the amount of the most recent deposit made by that member within the 30 days preceding the claim.

All content on the my888 platform — including but not limited to logos, brand names, interface design, graphics, text, software, and source code — is the exclusive property of my888 or its respective content providers and is protected by applicable copyright, trademark, and intellectual property laws.

As a member, you are granted a limited, non-exclusive, and non-transferable license to access and use the my888 platform for personal and non-commercial purposes only. You are not permitted to:

• Copy, modify, or distribute any content from the my888 platform without written permission.
• Use the my888 brand name or logo for commercial purposes without official approval.
• Create derivative works from any content on the my888 platform.
• Use any method to extract or collect data from the my888 platform on a large scale.

My888 is fully committed to protecting the personal data of our members. All personal information collected during registration and use of the platform is processed in accordance with our my888 Privacy Policy comprehensive.

Your data is used solely for the following purposes:

• Identity verification and account management.
• Processing of deposits and withdrawals.
• Provision of customer support services.
• Compliance with legal and regulatory requirements.
• Improving user experience through anonymized data analysis.

My888 will not sell, rent, or share your personal data with third parties for marketing purposes without your consent. All data is stored on servers protected with 256-bit SSL encryption and strict access controls.

My888 takes a serious and proactive approach to responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a source of stress or financial hardship.

Self-exclusion tools available to all my888 members include:

• Deposit Limit — Set your own daily, weekly, or monthly deposit limits.
• Loss Limit — Set a maximum loss limit that you are willing to bear.
• Play Time Limit — Set a time limit for your gaming sessions.
• Temporary Break — Suspend your account for 24 hours, 7 days, 30 days, or 3 months.
• Self-Exclusion — Close your account permanently or for a specified period.

For more information on responsible gaming and how to get help, please visit our Responsible Gaming page us.

My888 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Significant changes will be communicated to members via their registered email or an in-platform notice at least 7 days before the changes take effect, except in situations that require immediate action.

The last updated date will always be stated at the top of this document. You are responsible for reviewing these Terms and Conditions periodically to stay informed of any changes made. Use of the my888 platform after the effective date of any changes constitutes your acceptance of the updated terms.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to the jurisdiction in which my888 operates. Any dispute arising from or in connection with these Terms and Conditions or the use of the my888 platform shall first be resolved through voluntary negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, it may be referred to arbitration or a court of competent jurisdiction under the applicable laws. Members agree not to initiate any legal action without first seeking resolution through my888's customer support channels.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be severed from the document and the remaining provisions will continue in full force and effect.